Returns & Warranty

Effective June 12, 2026

Our Fitment Guarantee

If we verified fitment for your application before the sale and the part does not fit, the return is on us: we pay return shipping, there is no restocking fee, and you receive a full refund or the correct part — your choice. This is the strongest protection we offer and it is the reason we ask for your vehicle or platform details with every quote.

Standard Returns

Unused parts in original, unopened packaging may be returned within 30 days of delivery. Standard returns are subject to a 15% restocking fee, and the customer is responsible for return shipping unless the return is due to our error (wrong part shipped, defective on arrival). To start any return, contact us first for a return authorization — unauthorized returns cannot be accepted.

Non-Returnable Items

• Electrical components that have been installed or connected to power — this is standard across the parts industry, as installation can damage components in ways that are not visible
• Special-order and custom-sourced parts, unless defective
• Parts returned without original packaging or with missing hardware

Defective Parts & Warranty

Parts carry the manufacturer's warranty applicable to each item; warranty terms are noted on your quote when they vary. If a part is defective on arrival, contact us within 48 hours and we will replace it or refund it at no cost to you, including shipping. For defects that appear later within the warranty period, we coordinate the manufacturer warranty claim on your behalf — one call to us, and we handle the rest.

Wrong Item or Our Error

If we ship the wrong part, we make it right immediately: correct part expedited at our expense, return label provided, no restocking fee, no questions.

Refund Timing

Approved refunds are issued within 5 business days of our receiving and inspecting the returned item — by check, ACH, or credit against your account balance, per your preference.

How to Start a Return

Email goelectricparts@gmail.com or call (209) 555-0140 with your invoice number and the reason for return. We respond within one business day with your return authorization and instructions.